Credit Requirements
Candidates must complete all the required Modules
Module 1 - Customer Service
Unit 1 - Interpret a variety of literary texts (5 Credits)
Unit 2 - Interpret and use information from texts (5 Credits)
Unit 3 - Provide Customer Service (8 Credits)
Unit 4 - Monitor customer satisfaction (3 Credits)
Unit 5 - Apply the principles of customer care in client interactions (5 Credits)
Unit 6 - Demonstrate knowledge of and apply the Real Estate Code of Conduct and ethics (6 Credits)
Unit 7 - Read/view, analyse and respond to a variety of texts (5 Credits)
Module 2 - Public Relations
Unit 1 - Plan a public relations programme (12 Credits)
Unit 2 - Arrange a Public Relations / Communication event (5 Credits)
Unit 3 - Accommodate audience and context needs in oral/signed communication (5 Credits)
Unit 4 - Write/present/sign texts for a range of communicative contexts (5 Credits)
Unit 5 - Engage in sustained oral/signed communication and evaluate spoken/signed texts (5 Credits)
Unit 6 - Use the writing process to compose texts required in the business environment (5 Credits)
Unit 7 - Write/present/sign for a wide range of contexts (5 Credits)
Module 3 . Business Relations
Unit 1 - Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems (6 Credits)
Unit 2 - Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts (4 Credits)
Unit 3 - Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues (6 Credits)
Unit 4 - Assess legal contracts for business (8 Credits)
Unit 5 - Ensure implementation of workplace policy and procedures for sustainability (5 Credits)
Unit 6 - Recruit and select candidates to fill defined positions (10 Credits)
Unit 7 - Implement sales and marketing strategies (5 Credits)
Module 4 . Project Management in Property
Unit 1 - Implement project plans (5 Credits)
Unit 2 - Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget (6 Credits)
Unit 3 - Manage a consultant property project team (4 Credits)
Unit 4 - Research the viability of new venture ideas/opportunities (5 Credits)
Unit 5 - Consult with interested parties to promote community participation on housing development projects (10 Credits)
Unit 6 - Demonstrate knowledge and application of the nature of risk and the risk management process (4 Credits)
Unit 7 - Demonstrate knowledge and application of the OHS Act, 85 of 1993 (OHSA) and the responsibilities of management in terms of the Act (4 Credits)
Module 5 . Property and Tenants
Unit 1 - Coordinate fit-out of premises for user occupation (5 Credits)
Unit 2 - Develop a tenancy mix strategy (5 Credits)
Unit 3 - Develop strategy for managing community management agreements (4 Credits)
Unit 4 - Implement and manage customer specific workplace requirements (6 Credits)
Unit 5 - Apply technical knowledge and insight into property as an investment (3 Credits)
Unit 6 - Maintain and control the use of asset and investment resources (6 Credits)
Total Learning Hours: 80
Total Credits: 190