What is the Learning Outcome of the MBA Supervisor E-Course?

• 1) Effective networking, including making introductions, shaking hands, and using business cards appropriately
  
• 2) How to dress appropriately for every business occasion
  
• 3) How to feel comfortable when dining in business and formal situations
  
• 4) How to feel more confident of your business communication in every situation
  
• 5) That extra edge that establishes trust and credibility
  
• 6) You will understand the scope and nature of the supervisory position.
  
• 7) You will learn some ways to deal with the challenges of the role.
  
• 8) You will recognize the responsibilities you have as a supervisor, to yourself, to your team, and to your organization.
  
• 9) You will identify key techniques to help you plan and prioritize effectively
  
• 10) You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.
  
• 11) The role of goal setting in performance management.
  
• 12) Tools to help your employees set and achieve goals.
  
• 13) A three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  
• 14) Motivational tools and techniques
  
• 15) How delegation fits into their job and how it can make them more successful
  
• 16) Different ways of delegating tasks
  
• 17) How to use an eight-step process for effective delegation
  
• 18) How to give better instructions for better delegation results
  
• 19) Common delegation pitfalls and how to avoid them
  
• 20) Ways to monitor delegation results
  
• 21) Techniques for giving effective feedback
  
• 22) Understand how coaching can be used to develop your team.
  
• 21) Develop the coaching skills that help improve individual performance.
  
• 22) Demonstrate the behaviors and practices of an effective coach.
  
• 23) Recognize employees. strengths and give them the feedback they need to succeed.
  
• 24) Identify employee problems and ways you can help to correct them.
  
• 25) Learn ways to prioritize, plan, and manage your time.
  
• 26) Identify your primary leadership style and techniques for maximizing that style.
  
• 27) Develop more flexibility to use other leadership styles.
  
• 28) Search for ways to overcome communication barriers.
  
• 29) Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  
• 30) Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.
  
• 31) Plan a complete corporate event, including an agenda, budget, goals, venue, audience, food, and whatever else your client needs
  
• 32) Keep your event on budget
  
• 33) Design an advertising and marketing plan that includes a comprehensive use of media, take aways, and/or swag bags
  
• 34) Determine whether partners, sponsors, and volunteers can help to make your event unforgettable
  
• 35) Create an atmosphere of service that delegates will remember
  
• 36) Select speakers and a master of ceremonies to add impact to your event
  
• 37) Create a diversity plan
  
• 38) Evaluate the process once it's all wrapped up
  
• 39) How to distinguish facilitation from instruction and training
  
• 40) How to identify the competencies linked to effective small group facilitation
  
• 41) The difference between content and process
  
• 42) The stages of team development and ways to help teams through each stage
  
• 43) Common process tools to make meetings easier and more productive
  

• Managers
• Department Heads
  
• Supervisors in any field