Business Management Professional (BMP)

Certification Overview

Business Management Professional (BMP)

Exam Code: BMP-001

The Business Management Professional (BMP)™ certificate validates the business professional by providing industry-neutral advanced business skills. The certification measures competency by major institutions and organizations. The Business Management Professional (BMP)™ Certification program is geared towards persons interested in pursuing a career in management or improving their managerial skills. The certificate demonstrates the essential information and skills required by professionals who have to make decisions that are important to the direction and performance of an organization or business. It also demonstrates that a candidate has the required practical approach to manage business in any environment.

Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future. The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for very particular type of customer, there is a tremendous amount of information that you need to know and to apply. The E-Learning blended E-Course from the GAQMBok (Body of Knowledge) provides essential learning for new business owners, whether the business is just in the idea stage or you have already begun and need to fill in the gaps.

The Examination comprises of business management and essential skills in business needed to address these challenges and be successful at managing. It also gives direction as to how to organize, prioritize and delegate tasks, including utilizing some of the technological tools that computer technology offers to increase managerial effectiveness and efficiency, it also comprises of how to hire and manage people for optimum work performance and finally it makes the managers aware of the risk.

Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place.

E-Course Duration: 20 to 25 Hours

Exam Information

The exam comprises of 100 Multiple Choice Questions out of which the candidate needs to score 80% (80 out of 100 correct) to pass the exam.

The total duration of the exam is 1 hour 30 Minutes (90 Minutes).

  • The exam is conducted in a non-proctored mode and can be taken anytime and anywhere within an eight-month validity period.
  • Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned to your login profile under the "My Vouchers" tab. You can then take the exam through the "My Exam(s)" tab in your profile. To take the exam, simply apply the voucher code.
  • The Exam Voucher included in the Premium Package or purchased separately is valid for two (2) attempts. If you are unable to pass the exam within these two attempts, you can purchase a new voucher code, which will grant you an additional two attempts.
  • Kindly Note: The voucher will not be valid for a second attempt if you pass the exam on your first attempt.

The Business Management Professional (BMP)™ Certificate is valid for life.

BMP™ is a Trademark of GAQM.

Note: The Business Management Professional (BMP)™ Certification has no pre-requisites (Completion of an E-Course is not mandatory from GAQMBok portal), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

Course Outline

Module 1 – Business Management Fundamentals

  • Who are you and what are you about?
  • Designing your organizational structure
  • Introduction to operations management
  • Understanding financial terms and budgeting
  • Getting the right people in place
  • Getting your product together
  • Building a corporate brand
  • Marketing and selling your product
  • Planning for the future
  • Ethics 101 and leadership essentials
  • Building a strong customer care team
  • Training employees for success

Module 2 – Business Leadership

  • Learning organizations
  • Peter Senge’s learning disciplines
  • What leadership is and is not (including servant leadership)
  • Kouzes and Posner’s five leadership practices
  • Core skills
  • Understanding the trust cycle and building trust
  • Managing change
  • SWOT analysis and problem solving
  • Giving effective, constructive feedback
  • Building good relationships

Module 3 – Core Negotiation Skills

  • Define negotiation.
  • Use key success strategies.
  • Apply different negotiation approaches.
  • Establish rules that lead to effective negotiation.
  • Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  • Set limits.
  • Maintain composure when things get heated.
  • Collaborate and foster cooperation.
  • Remain focused.
  • Keep an open mind.
  • Decide what kind of relationship we wish to foster.
  • Use additional resources and expertise.
  • Keep an open mind.
  • Create a sustainable agreement.
  • Incorporate everyone’s perspective
  • Gain consensus.

Module 4 – Business Succession Planning

  • A need for succession planning
  • Define a succession planning
  • Identifying resources and analyzing risks
  • Defining roles, responsibilities and functions
  • Gathering information and forecasting needs
  • Putting the plan together
  • Putting the plan into action
  • Evaluating and reviewing the plan

Module 5 – Conflict Resolution

  • Defining conflict
  • Types of conflict
  • Benefits of conflict
  • Costs of conflict
  • The role of anger in conflict
  • The five stages of conflict
  • The LECSR tool
  • Setting norms and rules
  • Seven steps to ironing things out
  • Using mediation and facilitation
  • Confrontational facilitation
  • Managing differences collaboratively
  • Asking questions
  • Listening skills
  • Non-verbal communication
  • Problem Solving Tools
  • Managing anger and stress
  • Stress management techniques
  • Stress management through Positive self talk


Module 6 – Dealing With Difficult People

  • Conflict as communication
  • Benefits of confrontation
  • Preventing problems
  • Getting focused
  • Dealing with anger (yours and others)
  • Dealing with problems
  • The three step conflict resolution model
  • Changing yourself
  • Why don’t people do what they are supposed to?
  • De-stress options to use when things get ugly

Target Audience

  • Business Owners
  • Managers and Supervisors
  • Department Heads
  • Intermediate-level Professionals
  • Entry-level Professionals
  • New College Graduates
  • New High School Graduates
  • Aspiring Professionals, Managers, Supervi-sors and Department Heads

Registration Process for E-Course or E-Book and Exam

Premium Package
(E-Course Version)

  • Self Explanatory
  • Valid for 40 days
  • This package provides a voucher code granting eligibility for two (2) exam attempts.
  • Includes E-certificate and Digital Badge if you qualify in the exam.
  • Course Duration: 40 Days
  • Price: 250 USD

Standard
Package

  • Self Explanatory
  • E-Course is Valid for 20 days
  • This Package doesn't includes E-Voucher for Certification Exam.
  • Candidate has to purchase the E-Voucher separately to take the Certification Exam.
  • Course Duration: 20 Days
  • Price: 85 USD

Exam
Voucher

  • Validity: 240 Days
  • Price: 190 USD
  • Please Read Carefully:

    1) The Exam Voucher is valid for two (2) attempts.

    2) You will receive your voucher code within 24 business hours.

    3) Once you receive the voucher code, you can take the exam via the "My Exam(s)" tab in your login profile.