Cancellation and Refund Policy

We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation & Refunds: E-Learning Courses

Prior to starting (logging-in) to an e-Learning Program:

  • No refund


After starting (logging-in) to an e-Learning Program:

  • No refund

Orders once placed can't be cancelled and moreover no refunds shall be granted

Cancellation & Refunds: E-Vouchers (Certification Exam Vouchers)

E-Vouchers once purchased can't be cancelled but can be transferred to others; candidate needs to send an email to before transferring the E-Voucher to any other candidate.