Business Process Manager (BPM)

Certification Overview

Business Process Manager (BPM)

Exam Code: BPM-001

Business process management (BPM)® is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

Business Process Manager (BPM)® Certification helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

The e-course will introduce participants to business process management. Participants will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.

E-Course Duration: 20 to 25 Hours

Exam Information

The exam comprises of 50 Multiple Choice Questions out of which the candidate needs to score 80% (40 out of 50) to pass the exam.

The total duration of the exam is 1 hour (60 Minutes).

  • The exam is conducted in a non-proctored mode and can be taken anytime and anywhere within an eight-month validity period.
  • Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned to your login profile under the "My Vouchers" tab. You can then take the exam through the "My Exam(s)" tab in your profile. To take the exam, simply apply the voucher code.
  • The Exam Voucher included in the Premium Package or purchased separately is valid for two (2) attempts. If you are unable to pass the exam within these two attempts, you can purchase a new voucher code, which will grant you an additional two attempts.
  • Kindly Note: The voucher will not be valid for a second attempt if you pass the exam on your first attempt.

The Business Process Manager (BPM)® Certificate is valid for life.

Business Process Manager (BPM)® is a Registered Trademark of GAQM.

Note: The Business Process Manager (BPM)® Certification requires a mandatory E-Course completion requirement. Once the candidate completes the E-Course, they will receive a GAQM Learner ID. 

Course Outline

Module 1 - The Fundamentals of Business Process Management

  • What is Business Analysis?
  • What is Enterprise Content Management?
  • Enterprise Content Management Model
  • What is Business Process Re-Engineering?
  • Business Process Re-Engineering Model

Module 2 - Defining Business Process Management

  • What is Business Process Management?
  • Brief History of Business Process Management
  • What are the Benefits of Business Process Management?
  • Reflecting on Processes

Module 3 - The Business Process Life Cycle

  • The Vision Phase
  • The Design Phase
  • The Modeling Phase
  • The Execution Phase
  • The Monitoring Phase
  • The Optimizing Phase

Module 4 - Business Process Engineering

  • Business Process Engineering
  • Change Management
  • Summary

Module 5 - Information Systems and Goals

  • System and Subsystems
  • The Information Systems
  • Elements of Information Systems
  • Systems Analysis
  • Definitions and Goals
  • Define Logical Specifications and Design
  • Select the best Alternative Physical System

Module 6 - Systems Design

  • Introduction
  • Intermediate Steps
  • Systems Design

Module 7 - Systems Implementation

  • Introduction
  • Intermediate Steps
  • Testing and Obtaining Approvals
  • Systems Implementation - Summary

Module 8 - Systems Operation

  • Post Implementation Review
  • System Maintenance
  • Systems Operations

Target Audience

  • Technology consultants
  • System administrators
  • Process Onwers
  • Process Designers
  • Business Leaders
  • Senior Executives
  • Team Leaders
  • Business Analysts Onwers
  • Decision Makers
  • Middle- and Senior-level Line-of-business managers
  • Those who are new to BPM or have only had a limited exposure

Registration Process for E-Course or E-Book and Exam

Premium Package
(E-Course Version)

  • Self Explanatory
  • Valid for 40 days
  • This package provides a voucher code granting eligibility for two (2) exam attempts.
  • Includes E-certificate and Digital Badge if you qualify in the exam.
  • Course Duration: 40 Days
  • Price: 180 USD

Standard
Package

  • Self Explanatory
  • E-Course is Valid for 20 days
  • This Package doesn't includes E-Voucher for Certification Exam.
  • Candidate has to purchase the E-Voucher separately to take the Certification Exam.
  • Course Duration: 20 Days
  • Price: 85 USD

Exam
Voucher

  • Validity: 240 Days
  • Price: 150 USD
  • Please Read Carefully:

    1) The Exam Voucher is valid for two (2) attempts.

    2) You will receive your voucher code within 24 business hours.

    3) Once you receive the voucher code, you can take the exam via the "My Exam(s)" tab in your login profile.