Certified Data Centre Facilities Operations Manager (CDCFOM)

Certification Overview
Exam Information
Course Outline
Target Audience
Registration Process for E-Course and Exam

Certification Overview

Certified Data Centre Facilities Operations Manager (CDCFOM)

Exam Code: CDCFOM-001

The Certified Data Centre Facilities Operations Manager (CDCFOM)^® certification is designed to validate a professional’s knowledge and understanding of data centre facilities operations, infrastructure management, and operational best practices. The program covers critical areas such as power and cooling systems, physical infrastructure, capacity planning, risk management, business continuity, safety, and regulatory compliance. CDCFOM^® equips participants with a structured framework to manage data centre environments efficiently while ensuring high availability, reliability, and operational resilience.

The certification emphasizes both technical and managerial aspects of data centre operations. It enables professionals to understand how facilities, people, processes, and technology work together to support business objectives. Through its comprehensive modules, CDCFOM^® helps candidates develop the ability to optimize operational performance, control costs, manage vendors, ensure safety and security, and support service continuity in modern, distributed, and high-density data centre environments.

The CDCFOM^® certification has no formal prerequisites, making it accessible to aspiring and experienced professionals alike. It is suitable for individuals looking to build or strengthen their careers in data centre facilities and operations management, including engineers, operations staff, supervisors, and managers. By earning the CDCFOM^® credential, professionals demonstrate their commitment to industry best practices and their capability to manage mission-critical data centre facilities in line with organizational and business requirements.

e-Competence Framework (e-CF)

The mapping of this certificate against the e-Competence Framework. To know more on e-Competence Framework (e-CF) visit, ECF

Exam Information

The exam comprises of 100 Multiple Choice Questions out of which the candidate needs to score 70% (70 out of 100 correct) to pass the exam.

The total duration of CDCFOM-001 exam is 2 hours (120 Minutes). The exam comprises of 100 Multiple Choice Questions out of which the candidate needs to score 70% (70 out of 100 correct) to pass the exam.

The exam is conducted in AI-proctored mode and can be taken anytime, anywhere within an eight-month validity period.
Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned to your login profile under the "My Vouchers" tab. You can then take the exam through the "My Exam(s)" tab in your profile. To take the exam, simply apply the voucher code.

The Exam Voucher included in the Premium Package or purchased separately is valid for two (2) attempts. If you are unable to pass the exam within these two attempts, you can purchase a new voucher code, which will grant you an additional two attempts.
Kindly Note: The voucher will not be valid for a second attempt if you pass the exam on your first attempt.

The Centre Facilities Operations Manager (CDCFOM)^® Certificate is valid for life.

CDCFOM^® is a Registered Trademark of GAQM.

There are no prerequisites for the Certified Data Centre Facilities Operations Manager (CDCFOM)^® Certification.

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Course Outline

Module 1 - Data Centre Fundamentals

Evolution of Data Centres
Types of Data Centres (Enterprise, Colocation, Cloud, Edge)
Key Components of a Data Centre
Data Centre Functions and Operations Overview
Roles and Responsibilities of a Facilities Operations Manager

Module 2 - Data Centre Infrastructure

Physical Infrastructure Overview
Raised Floor vs Non-Raised Floor Designs
Power Distribution Systems
Cooling and Environmental Systems
Structured Cabling Systems

Module 3 - Power Systems and Electrical Infrastructure

Utility Power and Power Quality
UPS Systems and Battery Technologies
Generators and Backup Power Systems
Power Distribution Units (PDUs)
Electrical Safety and Compliance

Module 4 - Cooling and Environmental Management

Heat Load Calculations
Cooling Technologies (CRAC, CRAH, In-Row, Liquid Cooling)
Airflow Management (Hot/Cold Aisle)
Temperature and Humidity Control
Energy Efficiency in Cooling

Module 5 - Data Centre Safety, Security, and Fire Protection

Physical Security Controls
Access Control Systems
CCTV and Monitoring Systems
Fire Detection and Suppression Systems
Health, Safety, and Compliance Standards

Module 6 - Operations, Maintenance, and Monitoring

Preventive vs Predictive Maintenance
Standard Operating Procedures (SOPs)
Monitoring Tools and DCIM
Incident and Problem Management
Change and Capacity Management

Module 7 - Business Continuity and Disaster Recovery

Business Continuity Planning (BCP)
Disaster Recovery Strategies
Redundancy and Fault Tolerance
Backup and Restore Processes
Testing and Audit of DR Plans

Module 8 - Energy Management and Sustainability

Energy Efficiency Metrics (PUE, DCiE)
Green Data Centre Concepts
Renewable Energy Integration
Carbon Footprint Reduction
Regulatory and Environmental Compliance

Module 9 - Vendor, Compliance, and Risk Management

Vendor and Contract Management
SLAs and Performance Metrics
Risk Assessment and Mitigation
Compliance Standards (ISO 27001, ISO 22301, Uptime Institute)
Audit and Documentation Practices

Module 10 - Data Centre Operations Management and Leadership

Operational Governance
Team Management and Shift Operations
Cost Optimization and Budgeting
Reporting and KPIs
Future Trends in Data Centre Facilities Management

Module 11 - Capacity Planning and Asset Management

IT and Facilities Capacity Planning
Space, Power, and Cooling Capacity Analysis
Asset Lifecycle Management
Inventory Management and Documentation
Capacity Forecasting and Growth Planning

Module 12 - Data Centre Audits, Compliance, and Continuous Improvement

Internal and External Data Centre Audits
Compliance Readiness and Gap Analysis
Documentation and Record Management
Continuous Improvement Models
Preparing for Certifications and Regulatory Reviews

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Target Audience

The Certified Data Centre Facilities Operations Manager (CDCFOM)^®certification is designed for professionals involved in the operation, management, and maintenance of data centre facilities. This program is ideal for:

Data Centre Facilities Managers and Operations Managers
Data Centre Engineers (Electrical, Mechanical, HVAC, and Civil)
Facility and Infrastructure Managers
Critical Facilities and Site Operations Professionals
Data Centre Technicians and Supervisors
IT Infrastructure Managers working closely with facilities teams
Network, Systems, and Platform Engineers transitioning into data centre operations roles
Building Management System (BMS) and DCIM Professionals
Consultants and Auditors involved in data centre operations and compliance
Professionals aspiring to build a career in data centre facilities and operations management

Registration Process for E-Course or E-Book and Exam

Premium Package
(E-Book Version)

E-Book Included
This package provides a voucher code granting eligibility for two (2) exam attempts.
Includes E-certificate and Digital Badge if you qualify in the exam.
E-Book Download Validity :
40 Days
( Once the E-Book is downloaded, it remains valid for life. )
Price: 250 USD

Exam
Voucher

Validity: 240 Days
Price: 220 USD
Please Read Carefully:

1) The Exam Voucher is valid for two (2) attempts.

2) You will receive your voucher code within 24 business hours.

3) Once you receive the voucher code, you can take the exam via the "My Exam(s)" tab in your login profile.

Certified Data Centre Facilities Operations Manager (CDCFOM)

Certification Overview