ISO/IEC 17020:2012 - Certified Lead Auditor

Certification Overview

ISO/IEC 17020:2012 - Certified Lead Auditor

Exam Code: ISO-17020-CLA

The Certificaiton aims to help delegates increase their awareness of the standard and its application in differing inspection body environments with reference to ISO processes used for assessment and reporting purposes. Additionally, key differences between ISO/IEC 17020: 2012 and other  accreditation conformity assessment standards used for accreditation will be highlighted where relevant.

ISO Consultants assist in developing a comprehensive QMS to meet all requirements of ISO 17020 and 3rdParty Accreditation Body Stage 1 Audit requirements. The Stage 1 Audit from ISO 17020 Accreditation Bodies vary depending on the selected Accreditation Bodies which verifies the documented system meeting all ISO 17020 requirements or not.

The Certificaiton provides requirements of ISO/IEC 17020: 2012 'Conformity Assessment - Requirements for the operation of various types of bodies performing inspection.   It commences with an overview of the principles of Quality Management and improvement in the context of an inspection body, provides an overview of ISO/IEC 17020 followed by a detailed discussion on each requirement.  An ISO 17020 consulting firm provides the techniques for implementation, and trains the organization’s internal auditors to become competent to perform internal audits or provides ISO Internal Auditing Services to audit all processes, all ISO 17020 Standard requirements and effective implementation of ISO 17020 Standard.

Exam Information

The exam comprises of 100 Multiple Choice Questions out of which the candidate needs to score 70% (70 out of 100 correct) to pass the exam.

Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.

The total duration of the exam is 2 hours (120 Minutes).

No external sources of information may be accessed during the exam held via ProctorU. Further details of the materials permitted are provided:

  • Identification Proof.
  • If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
  • The exam can be taken any number of times.

The ISO/IEC 17020:2012 - Certified Lead Auditor Certificate is valid for life.

Displaying your certificate

  • Remember, when labeling a product or system as certified to an ISO standard:
  • Don't say: "ISO certified" or "ISO certification"
  • DO say: "ISO 9001:2008 certified" or "ISO 9001:2008 certification" (for example).



Some knowledge in:

  • The assignment of responsibility for the quality system;
  • Incorporating management commitment and the interests of stakeholders;
  • Enhancing societal values;
  • Using the results of risk assessments to determine appropriate controls to reach acceptable levels of risk

Course Outline

Module Information - 1

  • Awareness of ISO/IEC 17020:2012
  • Steps for Inspection Body Accreditation Process
  • ISO/IEC 17020:2012 Requirements
  • ISO/IEC 17020:2012 Documentation

Module Information - 2

  • ISO/IEC 17020:2012 Audit Process
  • Audit Terms and Definitions and Roles and Responsibilities
  • Performing an Audit
  • Nonconformity and Corrective Action

Target Audience

Quality or Technical Managers, Inspection body management and Inspectors wishing to understand the requirements of the standard.

Registration Process for E-Course and Exam


  • Validity: 180 Days
  • Price: 170 USD
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