Certified Sports Manager (CSM)

Certification Overview

Certified Sports Manager (CSM)

Exam Code: CSM-100

Sport and its associated industries of recreation and fitness have entered a period of rapid growth. The recent Skills Audit conducted by the Tourism, Hospitality and Sport Sector Education and Training Authority in 2007, highlights the need for capacity building in sport to promote competence in managing sport organisations, tournaments and events, sport teams and sport facilities. The bridging of the current skills gap will have a positive impact on the management of sport organisations and sport teams as well as the growth of sport at all levels across the globe.

In addition, the sport marketing industry represents a multi-million dollar industry and the current ten TV channels dedicated to sport are evident of its reach and public demand in terms of access. Managerial competencies are acquired in a variety of contexts, ranging from private fitness facilities and sport clubs to local government initiatives in sport and recreation and on to the marketing and promotional world of sport sponsorships, media, athlete representation as well as sport tourism.

Increased pressure to deliver efficient and effective management of sport entities, athletes, facilities and events comes from participants, federations, spectators and the media as well as athletes with special needs.

The industry specific technical skills required within the operational sport and related environments require specific contextualisation within the operational environment in particular for the areas for which specialization streams were designed within the qualification.

The Certified Sports Manager is aimed at developing specific competencies in a range of self-organisational and life-long learning skills with an in depth knowledge of sport requirements and technical know-how applicable to a sport specific context.

The Certified Sports Manager will enable the assuming of job responsibilities as a sport manager in schools, clubs and private institutions in a range of areas, which includes, but is not limited to sport team management, federation management or facility management.

Candidates will be exposed to establishing of commitment, policy and planning to achieve racial, disability and gender equity through sport programmes whilst maintaining a safe environment for sport activities, events and tournaments within the selected operational environment and community. Candidates meeting the requirements of this qualification will be positioned to further their learning, practice, experience and career within the sport or fitness industries, either at further levels or in other areas of practice.

This Certification will serve as a stepping-stone to equip the learner to specialise in one of the various disciplines of choice in order to take up a leadership role and expand training and development into the area of management.

E-Course Duration: 30 to 35 Hours

Exam Information

The exam comprises of 100 Multiple Choice Questions out of which the candidate needs to score 75% (75 out of 100 correct) to pass the exam.

Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.

The total duration of the exam is 2 hours (120 Minutes).

No external sources of information may be accessed during the exam held via ProctorU. Further details of the materials permitted are provided:

  • Identification Proof
  • If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
  • The exam can be taken any number of times.

The Certified Sports Manager (CSM)® Certificate is valid for life.

Certified Sports Manager (CSM)® is a Registered Trademark of GAQM.

Successfully passing the Certified Sports Manager exam will also earn candidates a total of 162 Credits towards MBA in Sports Management (Master’s Degree) offered by Charisma University.

The Certified Sports Manager  Certification has no pre-requisites (Completion of an E-Course is not mandatory from GAQMBok portal), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

Course Outline

Module 1 – Sports Business Administration

Create, maintain and update record keeping systems; Manage project finances; Manage the business components of a sport organisation; Monitor and maintain health, safety and security; Manage a sport or recreation facility.

Module 2 – Communication, Customer Care and Self-development

Conduct communication within a business environment; Utilise personal development training for personal growth; Care for Customers; Facilitate learning using a variety of given methodologies.

Module 3 – Fitness Participation and Disabilities

Manage participants with disabilities in sport; Support sport or fitness participation for people living with HIV/AIDS; Explain the principles of physical activity in the context of sport or fitness.

Module 4 – Marketing, volunteer management and tournament planning

Apply principles of marketing to sport; Manage Volunteers in sports; Organise and administer a sport tournament; Organise and administer a sport tournament.

Module 5 – Governance, Structures and Ethical Behaviour in Sport

  • Establish sustainable organisational structures for sport
  • Explain the role of governance structures in sport
  • Promote an understanding of diversity and equity in sport and fitness organisations
  • Develop and implement team ethical behavior and discipline

Target Audience

  • Sport team managers
  • Sport event managers
  • Sport tournament managers
  • Sport facility managers
  • Fitness facility managers
  • Sport sponsorship managers
  • Sport Project managers
  • Sport organisation managers
  • Volunteer managers
  • Gym Managers

Registration Process for E-Course and Exam

Premium Package
(E-Course Version)

  • Self Explanatory
  • Valid for 40 days
  • The Package also includes E-Voucher/Access Key for Certification Exam
  • The E-Voucher/Access Key can be used via ProctorU Globally.
  • Includes E-certificate and Digital Badge if you qualify in the exam.
  • Course Duration: 40 Days
  • Price: 220 USD


  • Self Explanatory
  • E-Course is Valid for 20 days
  • This Package doesn't includes E-Voucher for Certification Exam.
  • Candidate has to purchase the E-Voucher separately to take the Certification Exam.
  • Course Duration: 20 Days
  • Price: 100 USD


  • Validity: 180 Days
  • Price: 170 USD
  • Please Read Carefully:

    1) Please Purchase the Second Voucher from our Voucher Store to Schedule the exam via ProctorU.

    2) One Voucher can be used by one person, one time, for one exam discount/fee only.

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Exam Registration

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