What is the Learning Outcome of the MS in Human Resource Management E-Course?

• 1) The latest trends in the human resource field and the changing role of the human resource professional.
• 2) How to write job specifications and identify core competencies.
  
• 3) Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.
  
• 4) How to get employees off to a good start.
  
• 5) How to deal with compensation and benefits.
  
• 6) How to maintain healthy employee relations.
  
• 7) How to make performance appraisals a cooperative process
  
• 8) What the peer review process is
  
• 9) A process for employees to file grievances and for management to respond
  
• 10) How to choose a facilitator and panel
  
• 11) What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
  
• 12) What responsibilities and powers a panel should have
  
• 13) How to apply professional questioning and probing techniques
  
• 14) Why peer review panels fail and how to avoid those pitfalls
  
• 15) Apply the multifaceted aspects of talent management in their own organization
  
• 16) Describe the skills required to manage high potential candidates
  
• 17) Recognize and foster talent within an organization
  
• 18) Explain the principles of competency-based management
  
• 19) Use the language for talent management
  
• 20) The importance of having a performance review process for employees.
  
• 21) How to work with employees to set performance standards and goals.
  
• 22) Skills in observing, giving feedback, listening, and asking questions. An effective interview process and have the opportunity to practice the process in a supportive atmosphere.
  
• 23) How to make the performance review legally defensible.
  
• 24) What conflict is and how it can escalate.
  
• 25) The types of conflict and the stages of conflict.
  
• 26) The five most common conflict resolution styles and when to use them.
  
• 27) How to increase positive information flow through non-verbal and verbal communication skills.
  
• 28) Effective techniques for intervention strategies.
  
• 29) Ways to manage conflicts to enhance productivity and performance.
  
• 30) Recognize how anger affects your body, your mind, and your behavior.
  
• 31) Use the five-step method to break old patterns and replace them with a model for assertive anger.
  
• 32) Use an anger log to identify your hot buttons and triggers.
  
• 33) Control your own emotions when faced with other peoples. anger.
  
• 34) Identify ways to help other people safely manage some of their repressed or expressed anger.
  
• 35) Communicate with others in a constructive, assertive manner.
  
• 36) Identify ways to establish links between excellence in customer service and your business practices and policies.
  
• 37) Develop the skills and practices that are essential elements of a customer service focused manager.
  
• 38) Recognize what employees are looking for to be truly engaged.
  
• 39) Recognize who the customers are and what they are looking for.
  
• 40) Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage.
  
• 41) How to identify the values that support their company
  
• 42) How to define the vision for their company
  
• 43) How to write a mission statement that explains what the company.s purpose is
  
• 44) How to complete meaningful SWOT analyses
  
• 45) Tools and techniques to create a strategic plan that directs the organization from the executive to the front line
  
• 46) Ways to implement, evaluate, and review a strategic plan
  
• 47) How related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan
  
• 48) Identify different aspects of culture
  
• 49) Identify the differences between culture & civilization
  
• 50) Recall ways in which culture manifests
  
• 51) Recognize different levels of culture
  
• 52) Identify various dimensions of culture
  
• 53) Identify what is culture and various cultural differences
  
• 54) Recognizing cultural competence
  
• 55) Identify culture competence from cultural awareness
  
• 56) Identifying ways to acquire cultural competence
  
• 57) Identifying ways to achieve cultural competence in an organization.
  
• 58) Identify different cultural barriers and ways to overcome them.
  
• 59) Identify things to keep in mind during cross-cultural communication
  
• 60) Identify ten tips for cross cultural communication
  
• 61) Recognize the ways to engage an interpreter
  
• 62) Recognize different negotiation methods
  
• 63) Recognize various elements of negotiation
  
• 64) Recognize cultural dimension of negotiation
  
• 65) Identify the cultural effects on Negotiation
  
• 66) Identify the ways to develop a negotiation strategy
  
• 67) Recognize what, when and why of culture shock
  
• 68) Identify the symptoms of culture shock
  
• 69) Recognize the various stages of culture shock
  
• 70) Identify various stages of adjustment stage with strategies to overcome the adjustment process
  
• 71) Identify cultural intelligence
  
• 72) Describe the art of finance and key financial terms
  
• 73) Determine your role in company finances
  
• 74) Find the rules and regulations for your area and industry
  
• 75) Discuss various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings
  
• 76) Explain how a chart of accounts is created
  
• 77) Tell the difference between cash and accrual accounting
  
• 78) Explain single-entry and double-entry bookkeeping
  
• 79) Differentiate between debits and credits
  
• 80) Identify and analyze important financial data and make financial decisions
  
• 81) Read annual reports
  
• 82) Determine whether a company is financially high or low risk
  
• 83) Recognize different types of organizational financial plans
  
• 84) Explain what budgets are and how to prepare them
  
• 85) Recognize what computer skills you need to make you a financial whiz
  
• 86) Deal with financial situations that impact the people that work for you
  
• 87) Define basic financial terminology
  
• 88) Prepare a budget of any type or size
  
• 89) Get your budget approved
  
• 90) Perform basic ratio analysis
  
• 91) Make better financial decisions

Career opportunities include management positions in an extensive range of commercial and public sector organisations, human resource practitioner or

• 1) Team Leaders
• 2) Supervisors
  
• 3) Human Resources Directors
  
• 4) Organizational Development Directors
  
• 5) Employees and non-HR Managers