Certified Team Leader (CTL)

Certification Overview

Certified Team Leader (CTL)

Exam Code: CTL-001

Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this E-Course is a practical look at current leadership practices that work.

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?

Leaders also represent an important force in the North American economy. You have the power to turn on or turn off the productivity of the people who work for you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. You usually have more experience and more skill than the employees you supervise, because management tends to look for super people to fill those roles.

Our E-Course also covers Self-leadership which puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals.

Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This one-day workshop will help participants internalize the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.

E-Course Duration: 15 to 20 Hours

Exam Information

The exam comprises of 70 Multiple Choice Questions out of which the candidate needs to score 80% (56 out of 70 correct) to pass the exam.

Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.

The total duration of the exam is 1 hour (60 Minutes).

No external sources of information may be accessed during the exam held via ProctorU. Further details of the materials permitted are provided:

  • Identification Proof
  • If a Candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
  • The exam can be taken any number of times.

The Certified Team Leader (CTL) Certificate is valid for life.

CTL™ is a Trademark of GAQM.

N/A

The Certified Team Leader (CTL) Certification has no pre-requisites (Completion of an E-Course is not mandatory from GAQMBok portal), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

Course Outline

Module 1 – Team Building

  • Types of teams
  • The TORI model
  • The Team Player Survey
  • Organizations Today
  • The Stages of Team Development
  • Communication Skills
  • Shared Leadership
  • DeBono’s Thinking Hats
  • Managing Team Conflict
  • The Trust/Relationship Model
  • Obtaining Consensus
  • Team-Shaping Factors
  • Team Problem-Solving
  • SWOT Analysis

Module 2 – Building Better Teams

  • Defining teams
  • Establishing team norms
  • Working as a team
  • Your team player type
  • Building team trust
  • The stages of team development
  • Team building with TORI
  • Communication
  • Becoming a good team player

Module 3 – Leadership Skills

  • Managing your time and energy
  • What makes a good leader?
  • Communication as a leadership tool
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
  • What successful leaders do

Module 4 – Self -Leadership

  • What is self-leadership?
  • Knowing who you are
  • Change management
  • Knowing what you do
  • Motivation for optimists
  • Using what you know

Target Audience

  • Managers and team leaders with responsibility for establishing and maintaining an effective and well-motivated team.
  • Practicing or potential first line managers
  • Middle managers from academic and professional/support services
  • Anyone in a leadership position wishing to lead

Registration Process for E-Course and Exam

Premium Package
(E-Course Version)

  • Self Explanatory
  • Valid for 40 days
  • The Package also includes E-Voucher/Access Key for Certification Exam
  • The E-Voucher/Access Key can be used via ProctorU Globally.
  • Hard Copy Certificate will be shipped to your mailing address and a Digital Badge will be sent to your email if you qualify in the exam.
  • Course Duration: 40 Days
  • Price: 210 USD

Standard
Package

  • Self Explanatory
  • E-Course is Valid for 20 days
  • This Package doesn't includes E-Voucher for Certification Exam.
  • Candidate has to purchase the E-Voucher separately to take the Certification Exam.
  • Course Duration: 20 Days
  • Price: 70 USD

Exam
Voucher

  • Validity: 180 Days
  • Price: 128 USD
  • Please Read Carefully:

    1) Please Purchase the Third Voucher from our E-Voucher Store to Schedule the exam via ProctorU.

    2) One Voucher can be used by one person, one time, for one exam discount/fee only.

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Exam Registration

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