Certified Agile Coach (CAC)

Certification Overview

Certified Agile Coach (CAC)

Exam Code: CAC-001

Agile Coach certification introduces participants to essential team coaching skills & team development ideas for starting and growing teams while focusing on teams and organizations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skillset and the value of honing these skills to serve professionals on an agile team.

Our Agile Coach Certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. After completion of this certification, you will be able to differentiate between and among mentoring, facilitating, professional coaching and teaching, and they will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within a team. 

Whether the coach is internal or external to the organization, agile coaching covers a broad spectrum that covers teaching, mentoring, problem solving, planning, leadership, team-building and mastery of skills and knowledge. Agile Coaches must challenge organizations to change culture for establishing new paradigms which permit agile-lean thinking and quickly deliver value. 

Course Duration: 20 to 25 Hours

e-Competence Framework (e-CF)

The mapping of this certificate against the e-Competence Framework. To know more on e-Competence Framework (e-CF) visit, ECF

Exam Information

The exam comprises of 65 Multiple Choice Questions out of which the candidate needs to score 70% (46 out of 65 correct) to pass the exam.

Exams are online and proctored based, using a webcam and a reliable internet connection exams can be taken anywhere and anytime.

The total duration of the exam is 1 hour 30 minutes (90 Minutes)

No external sources of information may be accessed during the exam via ProctorU. Further details of the materials permitted are provided:

  • Identification Proof
  • If a candidate does not pass the exam in the second (2nd) attempt, the candidate must wait for a period of at least fourteen (14) calendar days from the date of their attempt to retake the exam for third (3rd) time or any subsequent time.
  • The exam can be taken any number of times.

The Certified Agile Coach (CAC)™ is valid for life

CAC™ is a Trademark of GAQM.


The Certified Agile Coach (CAC)™ Certification has no pre-requisites (Completion of an E-Course is not mandatory from GAQMBok portal), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

Course Outline

Module 1 - Foundation

  • What Does an Agile Coach Do?
  • Developing a Coaching Attitude
  • Getting Ready to Coach
  • How to Start Coaching
  • Maintaining the Pace
  • Hurdles
  • Checklist

Module 2 - Working with People

  • Listening
  • Giving Feedback
  • Resolving Conflicts
  • Building Agreement
  • Hurdles
  • Checklist

Module 3 - Leading Change

  • Introducing Change
  • Asking Questions
  • Encouraging Learning
  • Facilitating Meetings
  • Hurdles
  • Checklist

Module 4 - Building an Agile Team

  • Helping a Team Jell
  • Creating a Team Space
  • Balancing Roles
  • Energizing the Team
  • Hurdles
  • Checklist

Module 5 - Daily Standup

  • Standing Up
  • For the Team by the Team
  • Handling Issues
  • Setting the Time
  • When to Coach
  • Hurdles
  • Checklist

Module 6 - Understanding What to Build

  • Life Cycle of a User Story
  • Encouraging Conversations
  • Working with Cards
  • Confirming the Details
  • Hurdles
  • Checklist

Module 7 - Planning Ahead

  • Preparing for Planning
  • Understanding Priorities
  • Sizing the Work
  • Review and Commit
  • Keeping Track
  • Hurdles
  • Checklist

Module 8 - Keeping It Visible

  • The Team Board
  • Big Visible Charts
  • Maintaining the Team Board
  • Hurdles
  • Checklist

Module 9 - Getting to Done

  • Who does the testing?
  • Defining what Done Means
  • Planning in Testing
  • Managing Bugs
  • Getting Feedback Early
  • Recovering from Not Getting Done
  • Hurdles
  • Checklist

Module 10 - Driving Development with Tests

  • Introducing Test-Driven Development
  • Continuous Integration
  • Sustaining Test-Driven Development 
  • Hurdles
  • Checklist

Module 11 - Clean Code

  • Incremental Design
  • Collective Code Ownership
  • Pair Programming
  • Hurdles
  • Checklist

Module 12 - Demonstrating Results

  • Preparing for the Demo
  • Everyone Plays a Part
  • Releasing the Software
  • Hurdles
  • Checklist

Module 13 - Driving Change with Retrospectives

  • Facilitating a Retrospective
  • Designing a Retrospective
  • Broader Retrospectives
  • Hurdles
  • Checklist

Module 14 - Growing You

  • Ways to Grow What you know
  • Making a Plan
  • Building Your Network
  • Personal Reflections
  • Getting Comfortable
  • Checklist

Target Audience

Agile Coaches or aspiring coaches with an enthusiasm for servant leadership and a desire to learn and practice facilitation, professional coaching, mentoring and teaching in the administration of agile teams.

  • Scrum Masters / Senior Scrum Masters / Lead Scrum Masters / Transition Lead / Transformation Lead
  • Project Managers / Agile Project Managers / Test Managers / Iteration Managers / Release Managers
  • Transformation Coaches / Aspiring Agile Coaches / Agile Coaches / Agile Change Agents

Registration Process for E-Course and Exam

Premium Package
(E-Book Version)

  • E-Book Included
  • The Package also includes E-Voucher/Access Key for Certification Exam
  • The E-Voucher/Access Key can be used via ProctorU Globally.
  • Includes E-certificate and Digital Badge if you qualify in the exam.
  • Course Duration: 40 Days
  • Price: 190 USD


  • Validity: 180 Days
  • Price: 170 USD
  • Please Read Carefully:

    1) Please Purchase the Second Voucher from our Voucher Store to Schedule the exam via ProctorU.

    2) You will receive an ebook to your E-Mail within 24 hours once you purchase the Exam Voucher.

Visit E-Voucher Store

Exam Registration

  • To Register for an Exam
Click Here